For the best experience, we recommend creating an account (you can also checkout as a guest). With an account you can track orders, save addresses, and access special offers.

1. Browse products. Find your favorite SUP boards, bundles, and gear.
2. Add to cart. Open a product and click “Add to Cart”.
3. Review your cart. Check items, quantities, and applied discounts; add a promo code if you have one.
4. Proceed to checkout. Enter shipping details and choose a delivery method.
5. Select payment method. Provide payment information and confirm the order.
6. Get confirmation. You’ll receive an email with your order details. Registered users can also track status in their account.

If you need assistance at any time, contact our support team.

We proudly deliver Skatinger products to customers all across the European Union. All orders are shipped directly from our central warehouse in Hungary, which allows us to ensure both fast delivery times and reliable service.

By keeping our distribution centralized in Hungary, we’re able to reach every EU country efficiently, whether you’re ordering from a coastal destination or a city inland. This setup ensures that your SUP boards and accessories arrive safely, on time, and ready for your next adventure.

You have the right to return your order within 14 days of delivery. To be eligible for a return, the product must be unused, undamaged, and in its original packaging.

If you decide to return an item, please contact our customer support team first so we can provide you with the return instructions and shipping details. Once we receive and inspect the returned product, we will issue a refund using your original payment method. Please note: return shipping costs are covered by the customer, unless the item was delivered incorrectly or is faulty.

We recommend keeping the original packaging until you are sure you want to keep the product, as only items returned in complete and resellable condition can be refunded.

All Skatinger products are shipped directly from our central warehouse in Hungary, where every order goes through a careful preparation process. Before leaving the warehouse, each SUP board is thoroughly checked, then packed in a reinforced transport box with extra protective layers. This ensures that your board and accessories are safe from damage during transport and arrive exactly as expected.

We ship with trusted courier services across the European Union, and every package is provided with a tracking number, so you can follow your order step by step – from dispatch to your doorstep. Orders are normally delivered within 3 to 10 business days, depending on the country of delivery.

Our logistics team is dedicated to making sure your experience is smooth from the moment you place an order until you’re ready to unpack and hit the water. Even larger bundles or multiple boards are packaged securely and shipped in a way that keeps everything stable and protected. With this approach, you can have peace of mind knowing your new Skatinger gear will reach you quickly, safely, and ready for adventure.

At Skatinger, we want your shopping experience to be smooth and secure, which is why we provide a variety of payment options to suit different preferences. You can pay for your SUP boards and accessories in the following ways:

• Credit or debit card – we accept all major cards including Visa, MasterCard and Maestro. Card payments are processed through a secure gateway for your safety.
• Direct bank transfer – if you prefer, you can pay directly via your bank account. Once the payment is confirmed, your order will be dispatched.
• PayPal – quick and secure online payments through your PayPal account.
• Stripe – another safe online payment method, perfect for international transactions.
• Google Pay – fast and convenient, allowing you to pay directly from your Google account.

No matter which method you choose, your transaction is always protected with industry-standard security. You will also receive a confirmation email once your payment has been successfully processed, so you can track your order with peace of mind.